Frequently ASKED QUESTIONS
Are you considering hiring a moving company for your relocation in Peterborough?
On The Move is a trusted and reliable moving company that has been serving the Peterborough community for years. If you have questions about our services, pricing, or process, you're in the right place. Here are some of the most frequently asked questions about On The Move Ltd.
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What services does On The Move offer?
On The Move offers a wide range of moving services customised to meet your specific needs. Whether you are moving locally within Peterborough or long-distance, On The Move has you covered. Our moving services include packing/ unpacking, loading/ unloading, furniture disassembly and assembly, transportation, and storage solutions. We handle residential, commercial, and senior moves.
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How experienced is the team at On The Move?
The team at On The Move is highly experienced and trained to handle all aspects of the moving process. Our professional, reliable, and efficient team makes sure your belongings arrive safely at your new space. With years of experience in the moving industry, On The Move has the expertise to handle any moving challenge that may arise.
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What sets On The Move apart from other moving companies in Peterborough?
On The Move stands out from other moving companies in Peterborough due to our commitment to customer satisfaction, attention to detail, and personalized service. We prioritize clear communication with our clients, ensuring that your moving needs are met every step of the way. Our team goes above and beyond to make your moving experience stress-free and seamless.
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How does On The Move handle pricing?
On The Move is transparent about pricing and offers competitive rates. We provide free quotes based on the details of your move, while taking into account factors like distance, size of your belongings, and any additional services required. With On The Move, you can trust that there are no hidden fees when it comes to pricing.
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Is On The Move Ltd insured and licensed?
Yes, On The Move is fully insured and licensed to provide moving services in Peterborough, Kawartha Lakes and Northumberland. This means that your items are protected all along the moving process, giving you peace of mind knowing that you are working with a reliable moving company.
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How can I book a move with On The Move?
Booking a move with us is simple and convenient. You can contact our team either by phone or through our website to schedule a moving date and discuss your specific requirements. We will work with you to design a customized moving plan to fit your needs and budget. On the day of your move, our professional team will arrive on time and ready to assist with all aspects of the moving process.
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What safety measures does On The Move have in place?
We prioritize the safety of our clients and employees. We adhere to strict and safety protocols during the moving process. We use the right equipment for lifting and transporting heavy items, securing belongings during transportation, and following all necessary health and safety guidelines. Our team is trained to handle all types of items with care to prevent any damage during the move.
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Can On The Move accommodate last-minute moves?
On The Move understands that sometimes moving plans can change unexpectedly. We strive to accommodate last-minute moves whenever possible, depending on availability. If you find yourself in need of a moving company on short notice, don't hesitate to reach out to us to see how we can assist you.